Unable to upload image

Tom G

• March 30, 2021 01:21

All projects. When you try to upload new image it is loading and loading and never gets uploaded (even small images like 150kb)

When you click to edit/change existing image , it is not showing in preview (see attachment) 

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  Sandra Prunici

  • March 30, 2021 14:17

  Hi,

  Could you please send us the URL link of the project where you receive this problem https://jmp.sh/NDj8G3w? We want to check this behaviour.

  Thank you!

  Best regards,
  Sandra

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  Tom G

  • March 30, 2021 18:51

  Looks like it was some temp. problem - it ended 20-30 min after i reported it.

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  Sandra Prunici

  • March 31, 2021 09:42

  Hi,

  Thank you for updating us regarding this inconvenience. We checked with our developers if we had a problem on the servers related to the images but we didn't encounter something that could light our bulb. We suppose that it happens in individual projects. If now all is working fine then the problem is already solved. If this problem will happen again, please let us know and send us the URL link of the project where you found this problem and we will check it.

  Thanks!

  Best regards,
  Sandra

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