"500 Internal Server Error"

Nicholas Nagain

• April 13, 2021 07:58

Hi, there

I was working on a blog post and I had this issue. when clicking on the preview button.

Can Anyone please help me fix this issue,

Thanks,
Nicholas.

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  Sandra Prunici

  • April 13, 2021 14:01

  Hi Nicholas,

  We already informed our developers about this issue and they will investigate this issue. When we will receive a notification from the, we will immediately notify you too. 

  Also, could you please give us more details about what content did you add to this post? Did you add some external code or custom CSS? What is the difference between this post and other ones? I asked this because I found that this issue doesn't happen on all posts but only on this one and we want to investigate all details.

  Thank you!

  Best regards,
  Sandra

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  Nicholas Nagain

  • April 15, 2021 11:24

  Hi Sandra,

  Thanks for your reply,

  No external code or custom CSS were added in the post, Its similar as the other post.

  Thanks,

  Nicholas.

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  Sandra Prunici

  • April 16, 2021 07:47

  Hi Nicholas,

  Thank you for updating us regarding this issue. We are still investigating it and when we will receive a notification from the team, we will inform you too!

  Thank you!

  Best regards,
  Sandra

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