The slider not showing on mobile

Petya Kamenova

• April 06, 2021 05:50

Hi there,

Thank you for the great builder. I use Brizy Free, 2.2.10. 
On one of the pages, I have an interactive map and after that, the slider does not load on mobile devices. https://europeanprimekitchen.com/golden-suite/
On the desktop version, everything is fine. What can I do to resolve the problem?

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  Sandra Prunici

  • April 06, 2021 12:35

  Hi,

  Thank you for all these details!

  Could you please temporary deactivate all external plugins (except Brizy Free and Brizy Pro) and activate a WordPress default theme? Also, could you please temporary delete the shortcode you added for the interactive map? Do you still receive the same problem?

  How does is displayed the slider in the editor mode? Is it display fine and correctly?

  Could you please check if after the interactive map you will place a simple block, not the slider one and the slider you will place after it, do you still have the same problem?

  Thanks!

  Best regards,
  Sandra

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  Petya Kamenova

  • April 06, 2021 14:53

  Thank you, Sandra for your answers and advice. I have done everything, but I have no progress.
  In editor mode, the slider display correctly.

  Best regards,
  Petya

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  Sandra Prunici

  • April 06, 2021 16:53

  Hi,

  Thank you for all these details! We would like to check this problem from your dashboard. Could you please send us the WP credentials to this site?
  I have created a private ticket for this request. You had to receive a notification regarding this by email. Could you send us in that private message the WP credentials to this site?

  Thanks!

   

  Best regards,
  Sandra

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