I have problems, when updating changes in brizy, it does not save the changes

Franklin Hiustong Gutierrez Arizaca

• March 13, 2021 21:01

I have problems, when updating changes in brizy, it does not save the changes this happens with the Pro version, which I get to buy.

I am working in wordpress on a local server with Xampp

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  Sandra Prunici

  • March 15, 2021 14:06

  Hi,

  Could you please check if you have the latest Brizy Free 2.2.9.1 and Brizy Pro 2.2.6 version? Unfortunately, we can't reproduce this problem and also can't enter your localhost to investigate this problem. We could suppose that the problem can be in the local host environment and the way it was created and set up. 

  Could you please try to create a live site even on the public hosting with the public domain and check if you receive the same problem?

  Thanks!

  Best regards,
  Sandra

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  Georgios Katomeris

  • July 29, 2021 12:08
  • Edited

  Hello!

  I have the same problem. even if I have the same pages in different languages, I cant make them look the same because don't accept the changes. I have the latest version of both plug-ins in WordPress. 

  How can this be fixed?

  Best regards,

  George

   

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  Doina P

  • July 29, 2021 12:40

  Hello George,

  Thank you for reaching out to us!

  Regarding the problem you encounter, what I would like you to do is to clear the cache in your browser and try to save again the changes. Hope this helps! If you have any other questions or encounter some problems, please feel free to ask!

  Have a nice day and kind regards,

  Doina 

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  Georgios Katomeris

  • July 29, 2021 12:47

  Thank you for your answer but doesn't seem to work. It's the first thing I've done. I've tried also to work from another computer, or browser and everything you can imagine.

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  Doina P

  • July 30, 2021 08:42

  Hello George,

  Thank you for writing me back!

  Regarding the issue you encounter, we are sorry for this inconvenience but I have created a ticket for you and one of my colleagues will contact you as soon as possible. Thank you for the patience. Till then, if you have any other issues or questions, please feel free to ask!

  Have a nice day and best regards,

  Doina

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