PHP Fatal Error

Updating the Brizy plugins last week caused the following error:

Fatal error: Composer detected issues in your platform: Your Composer dependencies require a PHP version ">= 7.2.5". You are running 7.0.25. in [account] public_html/core/wp-content/plugins/brizy-pro/vendor/composer/platform_check.php on line 24

I can't get our WordPress site to see that it is past PHP 7.0.25, so I can fix it.

At first, our site was down due to trying to update a Brizy plugin, so our host (HostGator) used a backup to restore our site. Since then, it's still not working right. I confirmed that HostGator's server is running newer version of PHP than 7.2.5. I also tried a manual install (via FTP) to deactivate and then re-activate plugins, but the error reappears, and they do not work. The error is keeping our backup plugin from working.

Is there a tech support person who can look at this? (A few years ago, a ThemeFuse support agent was able to fix a similar issue on our site.)

Alex

March 11, 2021 18:18

Hi Dennis,

I have already created a private ticket for you. We are waiting for your login details and we will help you with this.

Gino Chiri

March 12, 2021 13:56

That makes us two.. i'm having the same issue once i hit activate i get the same error message.

any way of fixing this issue?

Thank You,

Gino M Chiri

March 12, 2021 17:20

I have created a private ticket for you so please send your login details there and we will look into it. Thanks.

Dennis Schaffer

March 12, 2021 17:23

Brizy was able to figure out a workaround to fix our site until the next release is made available. Thank you for helping to fix our site, Brizy team!

March 12, 2021 17:35

Yes, we will soon release a general update that will fix the problem.

Sorry for the created inconvenience.

Rik Van kan

March 15, 2021 13:35

Same problem! Please can i get some help!

Alexis PINEAUD

March 15, 2021 14:58

I have the same error. Can you help me please ?

PHP Fatal Error

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