Mobile version not proper
Hey. I have this one big page with a lot of products and the mobile version does not seem to work very well. Can you elaborate why it doesn't scale for mobile?
https://islyft.is/ny-forsida/
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Hi,
Could you please check if you have the latest Brizy Free 2.2.9.1 and Brizy Pro 2.2.6 version? Also, could you please temporary deactivate all external plugins (except Brizy Free and Brizy Pro) and activate a WordPress default theme? Do you have the same problem?
Best regards,
Sandra0 -
Hey.
Yes I have most recently updated version. I however cannot switch themes as Im working on the live version, you think it may be a theme problem?
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Hi,
It is a strange issue because we can't reproduce it on our test sites and we suppose that it is caused by the theme or one of the plugins you have activated on the dashboard. Therefore, it is important to check all of them. It is an inoffensive action and will not affect your site in the long term after you will re-activate the plugins and theme. In this action, it is necessary to identify what plugin or theme causes this issue.
Therefore, you have to temporarily deactivate all external plugins (except Brizy Free and Brizy Pro) and activate a WordPress default theme. After this, check the mobile mode if all is working fine. If the problem is still appearing, please let us know about this. If after these actions all is working and looking fine, please re-activate the theme you used before, go back to the live site in the mobile mode, make a refresh and check it again? Does the problem appear? If the problem re-appeared then this means that the inconvenience can be caused by the theme and our suggestion will be to use another theme. If the problem doesn't appear and all is working fine, then you can start to activate a plugin and make the same steps till the moment you will activate a plugin and you will identify that after you activate it, the problem reappeared.
Thanks!
Best regards,
Sandra0
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