Issue with Brizy Menu and WPML

Bradley Allen

• March 07, 2021 05:25

I discovered a problem when using a Brizy Template and the WPML Language Switcher.

The Language Switcher works with Pages created with Brizy, however it does not work correctly with regular Posts.

With Pages, the Language Switcher links to the translation of the page.

With Posts, the Language Switcher does not link to the translation of the post. Instead, the Language Switcher links to the first post.

Explanation:
Spanish Post 1 links to English Post 1. However Spanish Post 2 links to English Post 1. Spanish Post 2 should link to English Post 2.

Sincerely,
Bradley

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  Sandra Prunici

  • March 09, 2021 10:15

  Hi,

  Could you please check if you have the latest Brizy Free 2.2.8 and Brizy Pro 2.2.5 version? Also, could you please temporary deactivate all external plugins (except Brizy Free, Brizy Pro and WPML) and activate a WordPress default theme? Do you have the same problem? Could you please send us the URL link to a post to check this issue?

  Thank you!

  Best regards,
  Sandra

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  Bradley Allen

  • March 10, 2021 21:15

  Hi Sandra,

  Thanks for your support!

  Tested with:
  Brizy Free Version 2.2.9.1
  Brizy Pro Version 2.2.6
  WordPress Core Version 5.7

  Demonstration with Problem:
  Staging Site 1 with Brizy Template:

  Spanish Post 1
  https://wordpress-432454-1728197.cloudwaysapps.com/la-lucha-en-loma-de-bacum/
  English Post 1
  https://wordpress-432454-1728197.cloudwaysapps.com/en/struggle-in-loma-de-bacum/

  Spanish Post 2
  https://wordpress-432454-1728197.cloudwaysapps.com/actualizacion-sobre-la-denegacion-del-recurso-de-fidencio/
  Links to English Post 1

  Demonstration without Problem:
  Staging Site 2 without Brizy Template:

  Spanish Post 1
  https://wordpress-432454-1746117.cloudwaysapps.com/la-lucha-en-loma-de-bacum/
  English Post 1
  https://wordpress-432454-1746117.cloudwaysapps.com/en/struggle-in-loma-de-bacum/

  Spanish Post 2
  https://wordpress-432454-1746117.cloudwaysapps.com/actualizacion-sobre-la-denegacion-del-recurso-de-fidencio/
  English Post 2
  https://wordpress-432454-1746117.cloudwaysapps.com/en/update-negation-fidencios-appeal/

  Sincerely,
  Bradley

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  Sandra Prunici

  • March 11, 2021 13:47

  Hi,

  Thank you for all these details. I noticed that you have a private ticket with Natalia with the same problem. Natalia already checked your dashboard and found a problem that already sends it to our developers to check and investigate it deeper. When we will receive a notification from the team, we will inform you too.

  Thank you in advance for your understanding and patience!

  Best regards,
  Sandra

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  Bradley Allen

  • March 29, 2021 06:14

  Hey Sandra,

  I have updated and tested with:
  Brizy Free Version 2.2.10
  Brizy Pro Version 2.2.7

  Can you please provide me with an update on getting Brizy to work with the WPML Language Switcher for Posts?

  Why was the private ticket #10873 closed and given a status of Solved?

  Thanks for your time and support!

  Sincerely,
  Bradley

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  Sandra Prunici

  • March 30, 2021 07:26

  Hi,

  The message sent by Natalia is still available. At the moment, our developers are working on this issue and we don't have any updates regarding this. When it will be solved we will inform you. Unfortunately, I can't say when it will be fixed by we are striving to release the fix as soon as possible.

  The ticket you mention is closed due to inactivating there but this doesn't mean that we stopped working on the issue you reported. As Natalia said, the issue is already created and our team are already working hard to solve it as soon as possible.

  Thank you!

  Best regards,
  Sandra

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  Bradley Allen

  • August 10, 2021 00:48

  Hi Brizy Crew,

  Many months have passed by, and lots of great work has gone into Brizy. Thanks!

  However, I haven't seen any improvements or updates with this particular issue.

  With Posts, the Language Switcher does not correctly link to the translation of the post.

  Thanks again,
  Bradley

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  Doina P

  • August 10, 2021 12:08

  Hello Bradley,

  Thank you for your message!

  Regarding the question you have, we are sorry to say that the compability with the WPML is not ready yet. Though, in the next few months it will be! Thank you for your patience and understanding! If you have any questions or encounter some problems, please feel free to ask! We are happy to help! Thank you as well for the appreciation for our improvements!

  Have a nice day and with the best regards,

  Doina

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  Bradley Allen

  • December 14, 2021 06:46

  Hi Brizy Crew,

  Unfortunately, it appears that the Menu situation has actually gotten worse.

  A recent update of Brizy caused a problem with the WPML Menu Language Switcher.

  Brizy 2.3.24 

  Brizy Pro 2.3.17

  WPML 4.5.2

  This screenshot from the WPML settings is no longer working with Brizy:

  

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  Doina P

  • December 14, 2021 19:06

  Hello Bradley,

  Thank you for your message!

  Can you please make sure you cleared the cache and disabled all of the other plugins that you do not use? Please tell us if the problem still persist. Thank you.

  With kind regards,

  Doina

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  Bradley Allen

  • December 14, 2021 23:31

  Hi Doina,

  All plugins have been deactivated, except for:

  Brizy 2.3.24
  Brizy Pro 2.3.17
  WPML Multilingual CMS 4.5.2
  WPML String Translation 3.2.0

  The cache has been cleared several times.

  The problem still persists.

  Sincerely,
  Bradley

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  Doina P

  • December 15, 2021 18:38
  • Edited

  Hello Bradley,

  Thank you very much for your message and details! 

  I will create a ticket for you and one of my colleagues will come back to you as soon as possible. Please make sure you give them all the details that they need. Hope this helps! If you have any other questions, please feel free to ask! We will be happy to help.

  With kind regards,

  Doina

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