Problem with my writing being deleted

ncrementum

• March 04, 2021 16:18

Hello Brizy team.

First of all I like your product. Thank you.

My purpose in forwarding this mail is a problem I am having.

I'm creating my page. I say update or save from the bottom right.
All I have written is deleted.
Only the attached visuals and text templates remain.
However, all I have written is deleted.
I've had this multiple times in a row.

I started using it as a Wordpress plugin. Wordpress Versions are up to date.
I then tried it on your website and encountered the same error.

When I encountered the same problem in editing on Brizy website, I thought it was not caused by wordpress.

Can you help me solve this problem?

Overall I am very satisfied. and i want to continue using brizy :)

0

• 

  Sandra Prunici

  • March 05, 2021 08:19

  Hi,

  Thank you for your message and feedback. We are happy to find that you like Brizy.

  Regarding the problem you reported, could you please check if you are using the Chrome browser and you have activated the Google Translate extension? This problem is caused by this extension. When you are in the editor mode, the text can be deleted or modified and the principle of working for this extension is that it hides the current text and replace it with the translated one. Being int he editor mode, it tries to translate the text and therefore delete the text but it doesn't know where to insert the translation. Therefore, you lose the text you inserted. For this reason, could you please deactivate it at least for Brizy sites, especially for Brizy builder?

  Thank you!

  Best regards,
  Sandra

  0
• 

  ncrementum

  • March 05, 2021 16:45

  A Turkish proverb says: Mind is superior to reason.
  
  I couldn't think it was that simple :)
  
  Thank you.
  
  
  There is a subject I want to add.
  I am the founder of Ncrementum.
  
  Our job; We can list the twitter users of all companies that are your competitors.
  Allows to show ads to Twitter usernames.
  
  If you want to know the details, visit.
  denizcansanlav.com/ncrementum
  Free for you. You can reach me here.
  
  Good luck and thanks :)

  0
• 

  Sandra Prunici

  • March 07, 2021 15:48

  Hi,

  Great! Thank you for updating and confirming that all is working fine now!

  Also, thank you for sharing with us the link and all these details. We are happy to interact with our users and know more about them.

  Best regards,
  Sandra

  0

Please sign in to leave a comment.