Leads all say INVALID DATE
Hello, I can't see when my leads have come in, says INVALID DATE
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Hello Alisha,
Thank you for the post.
From our timezone (EST) we can see all Leads without any issues - https://jumpshare.com/v/FlniXZ04uRsddXPg5A6N
It seems the problem is related to the Amazon time zone configuration and for a certain zone, these Leads are not displayed.
I will create an issue for the team, in order to inspect and eventually fix this bug.
Best Regards, Natalia
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I can see the leads, but not the date they sent the message to me
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Yes, this issue is related to the time the leads are received.
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Now I can't even log in, what is going on? I can't access my website?!
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Hi Alisha!
My name is Elena, Brizy customer team!
Apologies for this inconvenience. We had a minor issue on the server this morning, and the user's dashboard was not available. Please, try now to log in. Thank you!
Regards
Elena
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Hey guys!
Is there any update on this?
It's been a week and I still can't see when the leads have been sent :(
Thank you!
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Hi,
Unfortunately, we have no news in this regard :/ If you configure Email Notification you will receive an email and there you can see the time of receipt. Wouldn't that be a solution for you?
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I could see all the times a couple of weeks ago
So why did it stop all of a sudden?
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I would like to answer you with something concrete but unfortunately, I do not know the cause. We'll find out when we solve it.
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