Cant Access Builder Using My Team Account

Adhitya Tri

• March 10, 2021 22:58

Hello...

I cant access the builder with my team with this roles team as a manager...

Try to see this problem on my attachment...

Builder link editor is in here https://www.brizy.cloud/projects/5551680/editor/page/21219

0

• 

  Sandra Prunici

  • March 11, 2021 15:01

  Hi,

  I'm sorry for this problem. We can solve it and help you with this inconveneince. Could you please send us the email of your Brizy account and the name of the account you try to join or the email of the owner of the project you try to join? You can send these details here on this forum and if you don't want to make them public, let us know and we will delete it before approving your message. Please don't send the reply to the "noreply@...". All these messages are sent in the Spam.

  Thank you!

  Best regards,
  Sandra

  0
• 

  Adhitya Tri

  • March 11, 2021 15:08

  Hello...

  Main account (owner) is adhitya.vianda11@gmail.com and the email of my team is Pewangimobilmoslem@gmail.com. This team added to sub-account named "PARFUM"

   

   

  0
• 

  Sandra Prunici

  • March 12, 2021 09:59

  Hi,

  Thank you for all these details. I already send them to our team and they will fix this issue. When I will receive a notification from them regarding this problem, we will inform you here too.

  Thank you!

  Best regards,
  Sandra

  0
• 

  Sandra Prunici

  • March 12, 2021 15:23

  Hi,

  I have good news. I receive a notification from our developers where they announced that they already fixed this problem and now all have to work fine. 

  Could you please check this? Is all working fine?

  Thanks!

  Best regards,
  Sandra

  0

Please sign in to leave a comment.