Does Project Huddle work with Brizy Cloud?

Turnkey Webmaster

• March 02, 2021 07:40
• Edited

Hi,

Brizy Cloud does not offer a "Body" script injection option site-wide, only the "Embed" element on each page.

I tried pasting the javascript code used by Project Huddle to the Embed element on a Brizy Cloud homepage > then made the block with the script global > then Display Conditions = All Pages.

This did not work, and Project Huddle cannot make the connection.

Can you help me inject the script properly please? I need it for client site feedback.

Thanks!

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  Sandra Prunici

  • March 02, 2021 11:52

  Hi,

  If you want to place the embed code in the Body section of the site, you can add inside the page the Embed element and there add the code you have. If it isn't working and the connection isn't made, then the problem can be that the embed code has some inconveniences or you have to make some other steps to make the code work in the Brizy Cloud pages. Maybe you have to set the connection in the header or footer of the Brizy Cloud project. I suggest checking the documentation of this service or ask them about this aspect.

  Let us know if we can help you with something else!

  Best regards,
  Sandra

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  Turnkey Webmaster

  • March 03, 2021 21:57

  Hi Sandra,

  The embed code has to be placed into the body section (doesn't work with header, footer), however it's unclear if the code has to be placed on every page.

  I made the embed code module a global item, then gave it display condition "All Pages". I was hoping this would solve it, but the connection fails.

  Is there anything else to try? It's critical this works for my client workflow for website revisions feedback.

  Is it possible to add a body section to scripts area in backend settings?

  Thanks!

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  Sandra Prunici

  • March 04, 2021 09:31

  Hi,

  The embed code you added to a single page, does work fine? Is it display the right content?

  Unfortunately, it isn't possible to add some code on the backend area.

  Best regards,
  Sandra

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  Turnkey Webmaster

  • March 05, 2021 08:21

  No, it didn't work. It's possible it's an issue with varnish cache on my WordPress server, but I ultimately will use a 3rd party service for feedback that doesn't rely on Brizy embed element to work.

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  Sandra Prunici

  • March 07, 2021 14:34

  Hi,

  Thank you for updating us regarding this inconvenience! Let us know if we can help you with something else. 

  Best regards,
  Sandra

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