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Website is not updating

Mynor Rosales

Hi,

I keep having this error appear every time I try to make changes. This page needs a refresh. You’ve probably updated this page (or another page) in a different tab or browser.

I saw someone else have these issues and tried to resolve it myself, but I don't have the Word Fence, and in godaddy cpanel i do not have the option to deactivate ModSecurity.

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Comments

3 comments

Date Votes
  • Ariel H.

    Hi Mynor,

    Thank you for reaching out, and I'm sorry to hear you're experiencing this issue.

    The "This page needs a refresh" error is often related to server-side restrictions or security settings that can interfere with Brizy. In many cases, resolving it requires adjustments on the hosting server, which is why the hosting provider may need to be involved.

    To help investigate further, could you please provide temporary WordPress Admin access so we can inspect the site and provide recommendations on what needs to be adjusted to resolve the issue?

    Kindly send the following details to communitysupport@brizy.io:

    We'll be glad to assist as soon as we have access.

    Best regards,
    Ariel H.

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  • Mynor Rosales

    Hi Ariel,

    Yes, I can do that, thank you for looking into it.

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  • Ariel H.

    Hi Mynor,

    Thank you for the additional information.

    Upon checking the screenshot, the browser's developer console is showing "mixed content errors". 

    We also noticed that the WordPress Address (URL) is currently set to "http://oasisofhollywood.org" while the Site Address (URL) is set to "https://oasisofhollywood.org". Since the WordPress Address field is grayed out, it is likely being defined directly in your "wp-config.php" file.

    Could you please check your "wp-config.php" file and update both the Home URL and Site URL so they use the same protocol? As a test, please set both URLs to:

    https://oasisofhollywood.org

    For more details, please refer to this link: https://www.godaddy.com/en-ph/help/change-the-url-of-my-wordpress-site-in-the-wp-configphp-file-41839

    If the problem persists after updating the URLs, please let us know and we'll continue investigating.

    Best regards,
    Ariel H.

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