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brizy wordpress no me está guardando los cambios

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3 comments

  • Ariel H.

    Hi Belem,

    Could you please provide temporary administrator access to your WordPress dashboard so we can take a closer look at the issue?

    Kindly send the following details to communitysupport@brizy.io:

    We’ll be glad to assist as soon as we have access.

    Best regards,  
    Ariel H.

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  • Ariel H.

    Hi Belem,

    Just following up on my previous email to check if you had a chance to review it. Please let us know when you’re ready to share the details so we can proceed and help you fix the issue.

    Kind regards,
    Ariel H.

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  • Ariel H.

    Hi Belem,

    Thank you for your cooperation.

    I tested a smaller page with just a few blocks, and it saved without any issues. Since smaller pages save correctly, Brizy itself appears to be working, but the larger page update request is likely being blocked or rejected by the server.

    This may be caused by ModSecurity, a security feature on your hosting server that can block larger requests. To fix this, your hosting provider can either temporarily disable ModSecurity for testing or adjust its settings to allow larger request sizes. Specifically, they can check and increase the following limits:

    SecRequestBodyLimit 4194304
    SecRequestBodyNoFilesLimit 2097152

    We’ve seen a similar case recently where another user resolved the issue by increasing the body size limits in their ModSecurity configuration, which was blocking larger save requests. This may be something you could check with your hosting provider. For more details, please refer to this support thread:
    https://support.brizy.io/hc/en-us/community/posts/27240442687378

    Please try this and let me know how it goes.

    Best regards,
    Ariel H.

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