Client management bug

Lise Swensen

• May 23, 2026 17:13

When I changed the role of a workspace member, the member did not receive a notification email, the member was listed as pending, but when this member tries to log in, they are asked to upgrade their membership. They do no longer have access to the workspace.

The whole role management and client management seems to not have good functionality and there are many bugs. 

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  KC George

  • May 25, 2026 05:25

  Hello Lise,

  Please follow these steps to ensure that Team Member invitations work smoothly.

  1. You request a Team Member to sign up with https://www.bussin.no/
  2. You send an invitation to a workspace in the Bussin builder
  3. The Team Member logs in to the Bussin builder
  4. In a new browser tab, he/she opens the email Inbox and clicks the Get Started link in your invitation email

  Please try the above process and let us know if the Team Members' experience of joining the workspace is smoother and if they are prompted to upgrade.

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  Lise Swensen

  • May 27, 2026 12:54

  Hi KC Georg,

  The steps the you are suggesting is not acceptable. It is not possible for a web agency to work like this. It will not be possible to generate a profit it the client and the agency has to be working simultaneously to make changes like this.

  This bug must be fixed! 

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  Ariel H.

  • May 27, 2026 13:53

  Hi Lise,

  Thank you for the update.

  We’ve already informed our developers about this issue. Please wait for further updates through the private ticket.

  We appreciate your patience and understanding.

  Best regards,  
  Ariel H.

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