Locked out from tutorial videos

Lise Swensen

• May 23, 2026 12:28

All tutorial videos are now locked and I must set up a youtube account to access tutorials.

It does not matter if I am logged into my Brizy account not. It does not matter which browser I use. Every video tutorials is locked.

Can you please sort this out?

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  KC George

  • May 23, 2026 15:07

  Hello Lise,

  Are you referring to tutorial videos accessible from within the Bussin builder? I tested the videos from within the Bussin builder and could not reproduce the problem. Please see my test at https://jmp.sh/share/bdydQM9LaXsiwqHhC8PJ 

  

   

  Please give us more details and let us know what steps we must follow to recreate the problem you are experiencing at our end. If possible, make a screen recording to demonstrate the problem.

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  Lise Swensen

  • May 27, 2026 13:03

  Hi, The youtube videos are now available on all plattforms again.

  Lise

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