Account Limit Counter Glitch

Pascal B

• May 21, 2026 11:29

Hi Brizy Support,

I am experiencing a database sync issue with my account limits tracker.

My dashboard currently shows that I am using 8 website slots, but I only have 3 active projects in my workspace. Additionally, I just deleted a popup from my dashboard, but the counter still states that the popup is active and has not gone down.

It appears my account cache is stuck and not registering deleted items. Could you please manually refresh or recalculate the asset and domain counters for my account?

Thank you!

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  KC George

  • May 21, 2026 12:23
  • Edited

  Hello Pascal,

  There is currently a bug in Brizy Cloud that affects the total number of webpages, popups, and stories, that is displayed at the top of your dashboard. We are working on fixing it. Kindly disregard the total numbers until we are able to release a fix.

  The number of PRO licenses allotted to your account is unaffected by this bug. 

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