pages not displaying properly

Claudia Leslie

• May 21, 2026 09:48

Hi
Some pages on the website aren't loading properly - checked in Incognito, no cache.
In Google dev tools > Network it says 404 for a Brizy file - https://www.chww.co.uk/wp-content/plugins/brizy/public/editor-build/prod/editor/css/preview.min.css?ver=360-wp
I deleted the plugin and reinstalled in case it was an update hiccup, but still happening and looking via file manager, preview.min.css file doesn't seem to be there. 
Thanks

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  Ariel H.

  • May 21, 2026 09:55

  Hi Claudia,

  Could you please share temporary WP Admin access so we can take a closer look at the issue? You can add us as an Admin user in your WordPress dashboard and send the details to communitysupport@brizy.io:

  Community post link: https://support.brizy.io/hc/en-us/community/posts/35764141849746
  WordPress Admin URL:
  Username:
  Password:

  Best regards,  
  Ariel H.

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  Claudia Leslie

  • May 21, 2026 10:11

  Hi, I sent it through. Thanks!

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  Ariel H.

  • May 21, 2026 10:18

  Hi Claudia,

  We’ve fixed the issue on our end. Could you please check on your end and let us know if everything is working properly now?

  The issue was resolved by temporarily adjusting the width of the affected blocks and hitting update. This forced the affected pages to recompile, which fixed the issue.

  Please let us know if there’s anything else we can help you with.

  Kind regards,
  Ariel H.

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  Claudia Leslie

  • May 21, 2026 10:34

  Great. All looking good now. Soooo fast! Thanks! 

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