I signed up for the free trial that was promoted and I was charged instead

Miguel Rodriguez

• May 18, 2026 23:17

I signed up for the free trial that was promoted and I was charged instead

0

• 

  KC George

  • May 19, 2026 09:52

  Hello Miguel,

  When you click on the "Start Free Trial Now" button at https://www.brizy.io/cloud, you will be redirected to our sign up page. Once you sign up, if you click on the Start Free Trial Cloud button, a 14 days trial of Brizy Cloud will be initiated. A payment is not required for starting a free trial. 

  

  You have instead purchased the Persoanl WordPress plan. We do not offer a free trial for Brizy WordPress. Instead, we offer Brizy as a free plugin which can be downloaded from the WordPress plugin repository. The Personal WordPress plan you have purchased gives you access to Brizy Pro plugin.

  We have cancelled your plan and have refunded $69.00 to your payment method. This transaction should reflect on your card within 7-10 business days.

  0

Please sign in to leave a comment.