Brizy Cloud Project - Animations inconsistent on mobile

Sportsman Creative

• May 18, 2026 19:08

Hello, 

We have a very small and simple project (1 short page) in Brizy Cloud that's having some strange loading issues/inconsistencies. It appears to always load correctly on desktop, but on mobile, some of the animations don't fire almost every time you load the page. It's inconsistent, and sometimes everything will load. But probably at least 80% of the time, some text boxes or things that have animations won't launch when they should. Sometimes when you scroll back up the page it will then launch, other times it never does.

We've tried creating a brand new workspace and moving the project to that. Tried duplicating the project. Tried creating a new blank project and then importing the saved layout (saved from the original project in the same workspace). None of these have worked. 

Could you please take a look and advise? The project can be found here:

https://www.sportsmanwedding.com/

Thank you!

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  KC George

  • May 19, 2026 04:36

  Hello 

  Have a look at how the webpage loads on my mobile: https://jmp.sh/share/FXSeEN7nNRuTGmN8BAMw. I didn't see any difference in how the animations loaded on the desktop and mobile. I reloaded the page 6-7 times but could not reproduce the problem you are experiencing.

  If you visit the webpage on different mobile devices, do you notice inconsistent loading of animation on all of them or just one? If it occurs on multiple devices, please create a screen capture of how the page loads on your end and share it with us. We will take a look

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  Sportsman Creative

  • May 19, 2026 04:47

  Hello, thank you for the reply.

  Yes we’ve tried many different mobile devices and see the issue occurring on all of them. Your screen recording example showed missing hero section background image too.

  I will upload some screen recordings here for you.

  Thanks!

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  Sportsman Creative

  • May 19, 2026 04:53

  Here is a folder with uploaded examples I just recorded. This was just a few random examples I just loaded, but as we’ve been seeing this issue, it’s happened with all different text boxes and sections on the page at different times, not just the ones you’ll see in these examples.

  https://drive.google.com/drive/folders/18eYADfnIOin-uF5U66Rz3bbJrC2VCqhZ

  Thank you

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  KC George

  • May 19, 2026 05:59

  Hello 

  A possible reason for the text entrance animations failing to load consistently is the timing mismatches between the browser rendering the text and the JavaScript trying to animate it. Can we do an experiment to see if it helps resolve the issue?

  Your hero section background video is 9.35 MB in size. Does your media hosting provider cdn.filesafe.space support streaming of videos? If they do not support streaming, the complete video file must be downloaded before it can be played (whereas video streaming allows the video to begin playing while the file is still being downloaded). As an experiment, kindly remove the background video and check if it helps to fix the issue with inconsistent loading of animations.

  Depending on your finding, we will discuss what should be the next step.

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  Sportsman Creative

  • May 19, 2026 06:38

  Yeah absolutely.

  We believe it does support streaming but I went ahead and removed the video and replaced it with a 1mb static image. Animations seemed to be loading slightly better than they were before, but I was still having sections not load or launch. And it may not have been any better, it's totally random on each load so there's no real way to measure it. After that I tried removing the image completely so no image and no video in the background, just blank. Still seeing the same loading issues. 

  Thanks

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  KC George

  • May 19, 2026 10:01

  We have tested the page on several browswers and devices and we are unable to replicate the problem. 

  Can you make another screen capture without the background video and the image?

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