Refund please

Dov Radzik

• May 14, 2026 19:05

Hello we were recently charged and would like a refund and to cancel. Thank you.

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• 

  KC George

  • May 15, 2026 06:18
  • Edited

  Hello Dov,

  As per our refund policy at https://www.brizy.io/terms-and-conditions, 

  Brizy offers a 30-day refund policy for new monthly or yearly subscriptions. Refunds are not available for:

  1. Renewals of existing subscriptions
  2. Lifetime licenses
  3. Additional purchases, add-ons, or custom services
  4. Services not purchased directly through brizy.io

  Unfortunattely, renewal transactions do not qualify for refund. We have cancelled your plan and it's scheduled to expire on May 15, 2027 and you will not incur any additional costs. 

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