Will not publish at address - Urgent
Hello,
I have read through others questions, looked at videos... all to no avail.
Someone else was webmastering the site (on Brizy), I decided to do it myself given that only minor changes will be needed from now on. So we cloned it, changed the contacts (administrator, technical...), and then went to publish it on my domain (www.lanouvellepiece.fr). Everything is green now: A is 34.237.47.210 and CNAME is wolverineba1464ba.brizy.site, since I changed the CNAME in ovhcloud. After making changes if I click Preveiw, it is fantastic. But no matter what I do, Save Draft, or Update, or Publish, if I open the site (lanouvellepiece.fr) or wolverineba1464ba.brizy.site in a different browser I just see the old non-updated site.
I need this functional by tomorrow.
Thank you very much in advance for your help!
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Hello Drew,
I see the design at https://jmp.sh/KYkVG3ZK when visiting your website. I see the same design in the Brizy Cloud editor as well.
You must have encountered the above issue within a few hours of modifying the CNAME record, while the record was still propagating. Do you see the updated design now?
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Hello KC George,
Sadly the link you sent is in fact the old non-updated version.
Though there are many other details, the fastest way to recognize the updated version is with the “partners” section (with tge additions of Ordre de Malte and Fincley Consulting).
(Here is the “preview” link in the editor: https://admin.brizy.io/projects/23716953/preview/collections/home)
Looking forward to your response.
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Hi Drew,
Thank you for the update and for clarifying the differences in the updated version, especially about the partners section.
We’re still looking into the issue. We apologize for the delay and appreciate your patience. We’ll get back to you as soon as we have more information.
Best regards,
Ariel H.0 -
Hello Drew,
We have fixed the issue. Please check if the page displays all your updates.
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