SSL Renewal email received by client

Matt Scott

• May 08, 2026 15:26

Hi, 

One of my clients have received this email about an SSL certificate renewal.  This is the first time this has happened for any of the website domains on my account.

Is this a geniune request or a phishing scam?

I was under the impression that SSL certificates are renewed automatically by Brizy.

If you could clarify as they have raised the query with me.

Kind Regards, 

 

 

Matt

 

---------- Forwarded message ---------
From: <no-reply@rapidssl.com>
Date: Thu, 7 May 2026 at 04:13
Subject: [Action Required]: Approve Certificate Request for theradonconsultants.co.uk (Order #1518083916)
To: <admin@theradonconsultants.co.uk>

Hello,

We've received a request to add this domain to a RapidSSL account for use with a certificate.

Order info:
Domain name: theradonconsultants.co.uk
Account ID: 1331452
Order number: 1518083916
Ordered on: 7 May 2026
Certificate type: DV

What's next?

Before we can issue your certificate, approve the request to verify that you control theradonconsultants.co.uk.

View the details and complete the request here (link is valid for 30 days):
https://dcv.rapidssl.com/link/domain-control-validation/?t=xrq7kadbkt65g3cgixcrtukr86pwqtco&o=1523038413

Contact us if you have questions or need to reject the request here:
https://www.rapidssl.com/contact/
Support ID: 5142-9749-4896-2313

Thank you,
RapidSSL Customer Support
https://www.rapidssl.com/contact/

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• 

  Ariel H.

  • May 08, 2026 15:45

  Hi Matt,

  Thank you for reaching out.

  Your Brizy Cloud subscription already includes its own SSL certificate, which we manage on our end. The SSL renews automatically as long as the website remains hosted with Brizy Cloud, so there is normally no action required from you or your client. The email your client received is most likely unrelated to the Brizy Cloud SSL.

  Kind regards,
  Ariel H

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