Issues editing npage

Julius Rainey

• May 05, 2026 19:46

I've moved a website from Brizy Cloud to Brizy WordPress, but another administrator on the website, can't edit any of the pages.  

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  Ariel H.

  • May 06, 2026 08:15

  Hi Julius,

  Thank you for reaching out.

  To help us investigate this further, could you please provide temporary access to your WordPress admin dashboard? This will allow us to take a closer look at your setup and identify the cause of the issue.

  Kindly send the following details to communitysupport@brizy.io:

  • Community Post: https://support.brizy.io/hc/en-us/community/posts/35347220390802
  • WordPress Admin URL:
  • Username:
  • Password:

  We’ll review it as soon as we receive the access.

  Best regards, 
  Ariel H.

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  Ariel H.

  • May 07, 2026 08:27

  Hi Julius,

  Just following up on my previous email to check if you had a chance to review it. Please let us know when you’re ready to share the details so we can proceed and help you fix the issue.

  Kind regards,
  Ariel H.

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  Julius Rainey

  • May 07, 2026 11:04

  Hi Ariel,

  I've sent the requested information via email.  Thanks for your patience.

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  Ariel H.

  • May 07, 2026 11:35

  Hi Jess,

  We checked the issue on our end, and everything appears to be working properly. We also created a test page and were able to save it without any issues.

  

  Could you please create a short screencast demonstrating the problem you’re experiencing? This would help us better understand what might be causing it on your side.

  In the meantime, please try clearing your browser cache or using a different browser for the new Administrator account to see if that helps resolve the issue.

  Looking forward to your update.

  Best regards,
  Ariel H.

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