I’m not able to edit my website and keep getting a 502 bad gateway error

Timothy Frank

• May 02, 2026 01:25

I’m not able to edit my website and keep getting a 502 bad gateway error. I’m really new to this and I’m trying to learn with the videos but I’m not exactly what happened to cause this. I added the Blocksy template to be able to edit and add menus and that but now when I go in to Pages and click on my only page that is set as my home page too, I can’t edit it and it gives me an error code. I can view the website just fine but it won’t let me edit it anymore

0

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  Ariel H.

  • May 04, 2026 06:34

  Hi Timothy,

  Thank you for reaching out.

  Could you please try temporarily disabling all plugins except Brizy and Brizy Pro, then check if you’re able to edit the page again? This will help us determine if there’s a conflict causing the 502 error.

  If the issue still persists, please provide your website credentials (WordPress admin access, and if possible, hosting or FTP access) so we can take a closer look and assist you further.

  Kindly send the following details to communitysupport@brizy.io:

  Community Post: https://support.brizy.io/hc/en-us/community/posts/35254405194898
  WordPress Admin URL:
  Username:
  Password:

  FTP / cPanel host address:
  Username:
  Password:

  We’ll review it as soon as we receive the access.

  Best regards, 
  Ariel H.

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  Ariel H.

  • May 07, 2026 08:43

  Hi Timothy,

  Just following up on my previous email to check if you had a chance to review it. Please let us know when you’re ready to share the details so we can proceed and help you fix the issue.

  Kind regards,
  Ariel H.

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