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Brizy Post Template Messed Up

Comments

8 comments

  • Ariel H.

    Hi Lawrence,

    Thank you for reaching out, and I’m sorry to hear about the issue with your template.

    Could you please try making a small update to the template to trigger a recompilation? You can start with the global header, try to adjust the margin or padding slightly, then revert the change without saving. If the issue persists, please scroll down to the footer and repeat the same steps.

    This process forces the template to recompile and often resolves layout issues.

    Please try this and let me know how it goes.

    Kind regards,
    Ariel H.

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  • Lawrence Stewart

    I opened the Single Post Template in the Brizy editor, made adjustments to the padding in the footer, undid my changes, then updated the page. I also tried it without updating. Neither worked. Any other suggestions?

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  • Ariel H.

    Hi Lawrence,

    Please also share temporary WP Admin access for this website. You can add us as an Admin user in your WordPress dashboard and send the details to communitysupport@brizy.io:

    Best regards,  
    Ariel H.

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  • Lawrence Stewart

    I just sent a password reset for the site. Brizy is already an admin user. 

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  • Lawrence Stewart

    URL is hendersonvillechorale.org

     

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  • Ariel H.

    Hi Lawrence,

    Thank you for your cooperation, we've now fixed the issue.

    Could you please test it on your end and let us know if everything is working as expected? If you need any further assistance or have any questions, feel free to reach out.

    Best regards,
    Ariel H.

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  • Lawrence Stewart

    Yes, it is displaying correctly now. What exactly caused the issue and is there a way for me to avoid it happening again?

     

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  • Ariel H.

    Hi Lawrence,

    We’ve applied a manual fix to resolve the broken template for now. After correcting that, we noticed an additional issue with the menu, which has also been manually adjusted.

    This is part of an ongoing issue that our developers are already aware of, and a proper fix will be included in an upcoming update. We apologize for the inconvenience.

    Best regards,
    Ariel H.

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