This page needs a refresh. You’ve probably updated this page (or another page) in a different tab or browser.

Owen Song

• April 17, 2026 13:20

Hello Brizy Team,
I've been encountering this issue for quite some time now, and I don't know what to do. I've tried numerous methods, but I still haven't been able to resolve it.
When I edit with brizy page builder, can not save /update .
It always indicate, This page needs a refresh. You’ve probably updated this page (or another page) in a different tab or browser. 
Pls help .

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• 

  Ariel H.

  • April 17, 2026 13:40

  Hi Owen,

  Thank you for contacting us.

  Upon checking, the 413 error in the console suggests that the AJAX request from the Brizy frontend editor is exceeding the server’s allowed data limits. This usually happens when saving a large page with numerous blocks or custom elements.

  

  We’ve seen a similar case before where another user was able to resolve the issue by updating their server settings, specifically, increasing the body size limits in their ModSecurity configuration, which was blocking larger save requests. This may be something you could check with your hosting provider. For more details, please refer to this support thread: https://support.brizy.io/hc/en-us/community/posts/27240442687378

  Please try this and let me know how it goes.

  Best regards,
  Ariel H.

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• 

  Owen Song

  • April 17, 2026 14:43

  I have set the PHP setting, size is bigger,
  I use the cloudways .
  But, it does not work for me 

   

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• 

  Ariel H.

  • April 17, 2026 15:29

  Hi Owen,  

  Thank you for the update.

  Could you please check with your hosting provider if they can update your ModSecurity settings? Specifically, they may need to adjust the SecRequestBodyLimit and SecRequestBodyNoFilesLimit values. You can share this guide with them for reference:  
  https://support.brizy.io/hc/en-us/articles/22590197512210  

  As an alternative workaround, you might also consider reducing the page size by splitting some sections into separate pages or linking out to other pages. This can help avoid hitting server limits.  

  Please let us know how it goes or if you need any further assistance.  

  Kind regards,
  Ariel H.

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  Owen Song

  • April 18, 2026 02:25

  Hello Ariel,
  Thanks , I have add the following :
  <IfModule mod_security.c>
  SecRequestBodyLimit 4194304
  SecRequestBodyNoFilesLimit 2097152
  </IfModule>
  but it does not work.
  
  

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  Owen Song

  • April 18, 2026 03:55

  Ok. I ask the cloudways to update this, it fially works 

  SecRequestBodyLimit 4194304 # Limit request bodies to 4 MB
  SecRequestBodyNoFilesLimit 2097152 # Limit non-file request bodies to 2 MB

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