Refund request for wrong purchase

Davide Ricupero

• April 16, 2026 17:24

I mistakenly purchased the same monthly subscription 3 times.

 

I request to receive a refund of 2 of these purchases, those related to the account ingarao.toni@gmail.com or resultarea.team@gmail.com, so as to keep only 1 active subscription, that of the account davidericupero123@gmail.com.

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  KC George

  • April 17, 2026 05:04

  Hello Davide,

  We have received your email requests from these two emails

  1. ingara......@gmail.com: We received your request last night and my colleague will reply to you today. In your account, I see that you have not yet purchased any subscription. Please check your Inbox for a purchase confirmation.
     
     
  2. resultarea.....@gmail.com: We received your request on April 10, 2026. My colleague overlooked your request. We apologize for the delay. I have reminded him and we hope to refund $19 by end of business hours today.    

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