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Website styles broke when updating from 2.7.17 to 2.8.6

Comments

10 comments

  • Ariel H.

    Hi Cari,

    Please also share temporary WP Admin access for this website. You can add us as an Admin user in your WordPress dashboard and send the details to communitysupport@brizy.io:

    Community post link: https://support.brizy.io/hc/en-us/community/posts/34839988716818
    WordPress Admin URL:
    Username:
    Password:

    Best regards,  
    Ariel H.

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  • Cari Schmoock

    Sent Access

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  • Cari Schmoock

    I was able to find downloads for preview min and preview pro min in another forum and uploaded those to fix some of the issues but I am still missing preview-priority.pro.min.css.

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  • Ariel H.

    Hi Cari,

    Thank you for your cooperation.

    We’re currently unable to log in to your website due to the two-factor authentication in place. Could you please temporarily disable it so we can access the site and assist you with the issue?

    Once we’re done, you can enable it again for security. Please let us know once it’s disabled.

    Kind regards,
    Ariel H.

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  • Benjamin Lindley

    Pro user here. Adding the missing css file from a previous post has PARTIALLY solved the issue. I'm still missing the pro version of the file. Can you share that with us here?

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  • Cari Schmoock

    I disabled the two factor auth.

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  • Ariel H.

    Hi Cari,

    Thank you for your patience, and apologies for the delay. It took us a bit of time to identify the correct version of the file to work with on your website.

    We’ve now uploaded the CSS. Could you please check on your end and let us know if you still notice anything unusual?

    Kind regards,
    Ariel H.

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  • KC George

    Hello Benjamin,

    You can access the missing CSS files for Brizy and Brizy Pro here

    1. Brizy: https://jmp.sh/XSTZzOUo Upload to  /wp-content/plugins/brizy/public/editor-build/prod/editor/CSS/
    2. Brizy Pro: https://jmp.sh/ufDJvmM6 Upload to  /wp-content/plugins/brizy-pro/public/editor-build/prod/CSS/
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  • Benjamin Lindley

    Thanks KC. @Ariel - I needed both of the pro files to solve the issue.

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  • Cari Schmoock

    Thanks that fixed the problem

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