Brizy plugin disappearing

Paul Fitzgerald

• April 14, 2026 15:03

Hi,

My brizy plugin is disappearing from the plugins page when I try and activate it. Ive had issues the last few days with not activating but it never deleted.

I FTPd a copy of Brizy and Brizy Pro and tried to activate it that way but the same thing is happening.

Thanks for your assistance in this matter

Paul 

0

• 

  Ariel H.

  • April 14, 2026 15:14

  Hi Paul,

  Thank you for reaching out.

  Could you please try temporarily disabling all other plugins, and then attempt to activate Brizy again? This will help us check if the issue is being caused by a conflict with another plugin.

  Let us know how it goes, and we’ll be glad to assist further based on the results.

  Kind regards,  
  Ariel H.

  0
• 

  Paul Fitzgerald

  • April 17, 2026 14:51

  Hi Ariel,

  Sorry for the delay in getting back to you, Ive been receiving support from the hosting company and they have tried to install Brizy and Brizy Pro via uploader and directly through file manager and they still won't activate.

  They're saying the style sheets are missing in both plugins.

  Could you check this please?

  Thanks,

  Paul

  0
• 

  Ariel H.

  • April 17, 2026 15:33

  Hi Paul,  

  Thank you for the update.

  Could you please provide us with temporary access to your WordPress admin dashboard and your hosting control panel? This will allow us to further investigate the issue and assist you directly from our end.  

  You can send the required FTP/cPanel login details to communitysupport@brizy.io.

  Here are the details we need:

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/34804344965138
  FTP/cPanel Host name:
  Username:
  Password:

  WordPress Admin URL:  
  Username:  
  Password:  

  Looking forward to your response.

  Best regards,
  Ariel H.

  0
• 

  Ariel H.

  • April 20, 2026 09:59

  Hi Paul,

  I just wanted to follow up regarding the temporary WordPress Admin access we requested so we can check the issue mentioned in your community post. Please let us know once you’ve added us as an Admin user and sent the details to communitysupport@brizy.io.

  Best regards,
  Ariel H.

  0

Please sign in to leave a comment.