Shop site issues

Wil Haines

• April 10, 2026 19:06

Hello, once again. Sorry to be a pest, but I would like one of your team members to try to purchase a pair of shoes up to the point where checkout takes you to the payment screen. That should be far enough. In doing so, I believe you will see the issues that a customer will face and, in many instances, walk away from. If you need screen shots or a video, I can provide those. Thanks again for your kind support and I look forward to hearing from you. 

0

• 

  KC George

  • April 11, 2026 05:37
  • Edited

  Hello Wil,

  I have temporarily enabled the "Pay by cash" option in your store and have placed a test order. You can find my test order under CMS > Orders. I have disabled the "Pay by cash" option after testing. Feel free to delete this order.

  

  
  Some texts are not clearly visible due to lack of contrast between the text color and the background color in the Address and Shipping pages. There are four steps in the checkout process. 

  1. Cart: the user fills out his email address to initiate the checkout process
  2. Address: Customer fills out his name, phone number and address details
  3. Shipping: shipping option is selected
  4. Payment: Payment is made

  Out of the 4 steps, only the "Cart" section is editable at the moment. The Address, Shippping and Payment sections are currently not editable. We are working on making these three sections editable. Then you will be able to set appropriate colors for the entire checkout process.

  0

Please sign in to leave a comment.