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Site looking broken

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5 comments

  • Ariel H.

    Hi Elidh,  

    We apologize for the inconvenience.

    Could you please send your site credentials to communitysupport@brizy.io so we can take a closer look at the issue? Kindly include the ticket reference 34609896576402 in the subject line to help us track your request.  

    Best regards,  
    Ariel H.  

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  • Ariel H.

    Hi Elidh,

    We’ve now fixed the broken page.

    Could you please check on your end and let us know if everything is working as expected or if you still need further assistance?

    Best regards,  
    Ariel H.

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  • Darren Nicholls

    Hi Ariel,

    Thanks for this.

    What was the issue, just so if it's something we find on other sites we can look to fix ourselves.

    Thanks,
    Darren

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  • Ariel H.

    Hi Darren,

    There are some missing CSS files in the recent update, and this is currently being fixed.

    In case you encounter the issue again, you can manually upload the missing CSS on your site by following the steps in this screencast: https://youtu.be/UwV1MmpcssU

    I’ve also attached the missing CSS files here. Please extract the zip file, and upload the CSS to the following directory as shown in the video:
    /wp-content/plugins/brizy/public/editor-build/prod/editor/css/

    If you run into any issues while following the steps, feel free to reach out and I’ll be glad to help.

    Best regards,
    Ariel H.

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  • Lucia Trefna

    Thank you for the tutorial + css file. It helped me as well, with another website.

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