Incorporate AI search/chatbot within Brizy Support Site

Adam Newbold

• April 06, 2026 05:27

Hi Brizy team,

I’m finding it difficult to get useful results when searching the support forum. While I can view the latest questions by date, I don’t see any way to sort or filter search results by date. So when I search for something specific, I’m often seeing older threads (e.g., 2022) instead of current, relevant answers.

This makes it hard to find solutions that likely already exist, and I end up posting duplicate questions.

It would really help to have:

• The ability to sort/filter search results by most recent
• Better prioritization of up-to-date answers
• (Ideally) an AI-assisted search based on docs and resolved threads

For comparison, SiteGround’s support chatbot does this really well and saves a lot of time.

Would love to see something similar here—or happy to be pointed to it if it already exists.

Thanks!

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  Ariel H.

  • April 06, 2026 11:13

  Hi Adam,

  Thank you for taking the time to share your feedback—we really appreciate the detailed insights. You’ve raised some very valid points, especially around improving search relevance and making it easier to find up-to-date solutions.

  We’ve taken this into account and have shared your suggestion internally with our team for consideration.

  If you have any further questions, please let us know.

  Best regards,  
  Ariel H.

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