Skip to main content

Speed issue editing in Birzy

Comments

6 comments

  • Ariel H.

    Hi Darren,

    Thank you for reaching out.

    Could you please check the current PHP memory limit on your website? You can find this by going to Tools > Site Health > Info > and scroll down to Server in your WordPress dashboard. For a better editing experience, we recommend setting the PHP memory limit to at least 512MB or higher.

    Additionally, please try temporarily disabling all other plugins (except Brizy and Brizy Pro) and see if the editing performance improves. If it does, it’s likely that one of the plugins is contributing to the issue.

    Please let me know how it goes.

    Best regards,  
    Ariel H.

    0
  • Darren Nicholls

    Hi Ariel,

    Memory info below.

    Tried disabling all other plugins but the site was still slow to edit. 

    PHP max input variables 4000
    PHP time limit 600
    PHP memory limit 768M
    Max input time 600
    Upload max filesize 256M
    PHP post max size 256M
    0
  • Ariel H.

    Hi Darren,

    Could you please send the site credentials to communitysupport@brizy.io and include the reference number 34476088786066? This will help us locate your request quickly.

    Kind regards,  
    Ariel H.

    0
  • Ariel H.

    Hi Darren,

    Thank you for your cooperation.

    We’re currently unable to replicate the issue as described. We tested editing the homepage on our end, and it appears to be working properly. This is demonstrated on this screencast - https://youtu.be/m8FJEuHuAIs

    Could you please share the exact steps to reproduce the issue? If it occurs on a specific page, kindly let us know the page name as well so we can investigate further.

    Best regards,
    Ariel H.

    0
  • Darren Nicholls

    Hi Ariel,

    Our steps are the same as yours.

    Just generally editing any page is slow when editing in Brizy.

    Could this be similar to the other issues we had with the other site? Where you disabled some cahcing of Brizy in LiteSpeed?

    Thanks,
    Darren

    0
  • Ariel H.

    Hi Darren,

    Thank you for the update.

    Could you try a quick comparison on your end, check if editing speed improves when only Brizy and Brizy Pro are active, then re-enable LiteSpeed and try editing the same pages again to see if there’s any noticeable difference? This will help us determine if the slowdown is related to caching or optimization settings.

    Please try this and let me know how it goes.

    Best regards,
    Ariel H.

    0

Please sign in to leave a comment.