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Wordpress website using Brizy Pro is not saving after update

Lyndon Tan

I cannot save updates to my website (theenglishgarden.biz) after Brizy Pro was updated to version 2.8.

When I save an update to the webpage, it will say:

"This page needs a refresh. You’ve probably updated this page (or another page) in a different tab or browser." This message is followed by a Refresh button.

Please help as it is so frustrating not being able to make changes to my website. I have tried to deactivate Redis, Memcached and WP Rocket but I still get the same message. Changing the following php values does not help either:

memory limit from 256 to 1024MB

upload size from 100 MB to 1024 M

Max input time from 60 sec to 180 sec

post max size from 25 M to 1024 M

 

 

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Comments

2 comments

Date Votes
  • Ariel H.

    Hi Lyndon,  

    Thank you for contacting us.  

    Could you please try replicating the issue with all plugins disabled except for Brizy and Brizy Pro? This will help us check if the issue is caused by a plugin conflict.  

    If the issue continues, this is something we’ll need to inspect from your WordPress Admin. Kindly add us as an Admin user to your dashboard and send the following details to: communitysupport@brizy.io  

    Please make a full backup of your site as a precaution before sharing access.  

    Best regards,  
    Ariel H.

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  • Ariel H.

    Hi Lyndon,

    I just wanted to follow up regarding the temporary WordPress Admin access we requested so we can check the issue mentioned in your community post. Please let us know once you’ve added us as an Admin user and sent the details to communitysupport@brizy.io.

    Best regards,
    Ariel H.

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