Custom icon ico file uploads as blank

Ryan Mccain

• March 25, 2026 13:32

site: Norzer.me

Video here - https://somup.com/cOeTIrVct8W

thanks

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  Ariel H.

  • March 25, 2026 14:00

  Hi Ryan,

  I’m able to reproduce the issue on my end as well, and I’ve reported it to our team.

  As for the menu shifting during loading, this is already being worked on. We apologize for the delay and appreciate your patience while we resolve this.

  Best regards,
  Ariel H.

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  Ariel H.

  • March 25, 2026 14:50

  Hi Ryan,

  I’ve received feedback from our team regarding the issue with custom icons.

  At the moment, Brizy only supports vector icons and single-color SVGs. This is because the builder applies dynamic styling (such as color changes) directly to the SVG, which requires a simple, single-color structure to work properly. More complex or multi-color SVGs don’t support this behavior.

  As a workaround, you can convert your icon into a single-color SVG using online tools, or alternatively upload it as a PNG/JPG image if you need to keep the original colors.

  Best regards,
  Ariel H.

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  Ryan Mccain

  • March 25, 2026 15:23

  Ahh. Ok makes sense. I updated to one color and it works. BTW, the only options are svg and ico.  JPG/PNG don't work unless Im nuts.

  thanks.

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