Form notification - Gmail option not available

Jess Dewsnap

• March 25, 2026 10:04

Hi, I am using a form on my website and some clients are reporting their message is being sent unsuccessfully. 

I am following this tutorial post to setup gmail notification: https://support.brizy.io/hc/en-us/articles/360044216151-Email-notification-via-Gmail

However, in Step 6 you have a gmail icon to select, whereas I don't seem to have it?

Do you know why this may be? I subscribe to Brizy Personal Cloud

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  Ariel H.

  • March 25, 2026 10:43

  Hi Jess,

  Thank you for reaching out.

  Email notifications via Gmail are only available in Brizy for WordPress. For your setup, we recommend using SMTP instead to ensure emails are sent reliably.

  Please let us know if you need help setting this up.

  Best regards,
  Ariel H.

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