My website is build with Brizy Pro is not functioning properly

Srishti Goyal

• March 24, 2026 11:39

Hi team

My website homepage https://saadho.org is not loading correctly. It is built with brizy pro wordpress plugin. I troubleshooted with AI too, it states following issue:

Why this happens — the likely cause:

The site appears to be built with Brizy page builder (a WordPress plugin). This is a known Brizy behaviour where:

1. Brizy's lazy-load / image optimization script hasn't fired — Brizy stores real image URLs in JavaScript data attributes and swaps them in dynamically. If the JS bundle fails to load or throws an error, all images stay as the 1×1 SVG placeholder permanently.
2. A JavaScript error is likely blocking execution — one broken script early in the page load can prevent all subsequent scripts (including Brizy's image loader) from running.
3. Possible CDN or cache issue — if Brizy's compiled JS/CSS assets on their CDN are unavailable or returning errors, the whole rendering pipeline breaks.

Please help resolve.

 

Thanks
Srishti G.

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  Ariel H.

  • March 24, 2026 12:08

  Hi Srishti,

  Could you please provide temporary administrator access to your WordPress dashboard so we can take a closer look at the issue?

  Kindly send the following details to communitysupport@brizy.io:

  Community post link: https://support.brizy.io/hc/en-us/community/posts/34274511858962
  WordPress Admin URL:  
  Username:  
  Password:  

  We’ll be glad to assist as soon as we have access.

  Best regards,  
  Ariel H.

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  Ariel H.

  • March 25, 2026 10:07

  Hi Srishti,

  Thank you for your patience.

  The page is now working when accessed using https://saadho.org/?nocache=0

  

  If you’d like it to work without this parameter, please contact your hosting provider and ask them to purge any object cache or server-side caching.

  Once that’s done, everything should load correctly.

  Best regards,
  Ariel H.

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