SSL not activated on custom domain with correct DNS

Måns Dahlberg

• March 22, 2026 11:37

After more than 48 hours of correct A and CNAME record, no SSL i created, so I can't access the site. www.lindersro.se

Need help please.

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  KC George

  • March 23, 2026 04:49

  Hello Måns

  For domain resolution to work properly, your domain must point exclusively to the Brizy Cloud server with IP 34.237.47.210 and no other external servers. Your domain should not have any additional A or AAAA records pointing to external servers.   

  

  Kindly sign in to your domain control panel and delete the AAAA record pointing to an external server with the IP 2a02:28f0:3039:55 and get back to us. We will help you with the SSL certificate.

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  Måns Dahlberg

  • March 23, 2026 08:08

  Hi,

  I have deleted the AAAA record for the domain now. Thanks for clear instructions and the swift response.

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  KC George

  • March 23, 2026 08:23

  Hello Måns,

  We have installed the SSL certificate. If you continue to see the SSL error, kindly reload the page using the "Reload" icon in the browser address bar.

  

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