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Cannot locate this specific embedded website code

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7 comments

  • KC George

    Hello Samuel,

    Among the eleven projects that are in your account, which one would you like the embed code deleted from?

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  • Samuel Neefe

    Hello KC George,

    Great point forgot to note this - please remove the code from site - aiovid.com.

    Also, can you kindly let us know where this code was stored on this site from within the editor?

    Thank you!

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  • KC George

    Hello Samuel,

    Under CMS > Pages, click on the name of your Homepage and then select the "Code" tab and delete the code from the Footer

     

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  • Samuel Neefe

    Hi KC,

    what you are showing in that video does not match what we see our UI version looks newer and it is not showing us that code in the footer.

    *Can you please remove that code fully and save asap, at this time it is preventing us form moving forward on our development.

    This is what we actually are seeing - nothing in the footer box - tried logging in out/ tried safari chrome etc - all basic troubleshooting.

     

    Thank you kindly,

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  • KC George

    Hello Samuel,

    Please try it one more time. If you still can't find it, we will remove it for you. 

    You are not seeing it because you under looking under CMS > Project Settings > Code > Code Injection > Footer. The correct path is CMS > Pages > Home > Code >  Code Injection > Footer. 

    Look at https://jmp.sh/QqkGrCjP

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  • Samuel Neefe

    Hi KC,

     

    Still not looking right or working on our end, can you please also see what is going on with our UI?

    Please proceed to remove that code as well

    Really, this should also be easier to understand without getting confused, the ability to add code per page vs project this is not aligning as we are showing you our UI view.

     

    THank you

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  • Samuel Neefe

    Hello KC,

    We got it, refreshed one more time and it was there!

    Thank you!

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