Website Popup not opening on home page after updates

Ian Lewis

• March 18, 2026 06:53
• Edited

I use an icon linked to a popup for mobile menu on a few of my client's websites. After the updates the popups are not working on the home page, but on the other pages it is working. I have updated to the latest Brizy versions - 2.8.5. And Pro 2.8.2. I have cleared and disabled any caching plugins and also cleared any server cache.

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  Ariel H.

  • March 18, 2026 08:08

  Hi Ian,

  We’ve recently received similar reports regarding this issue, and it has now been escalated to our developers for further investigation.

  We sincerely apologize for the inconvenience this may be causing and appreciate your patience while we work on a resolution.

  Best regards,
  Ariel H.

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  Ariel H.

  • March 20, 2026 11:48

  Hi Ian,

  Please go ahead and update to the newest version, and let us know if everything is working as expected on your end. If you run into any issues, we’re here to help.

  

  Thanks again for your patience!

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