I'm experiencing errors after updating to the latest versions of Brizy.
Hello
I'm experiencing errors after updating to the latest versions of Brizy.
After updating, the site pages display correctly in the page builder, but when viewed in a browser, the blocks display incorrectly.
I tried making changes to the blocks and saving the page, but it didn't help.
Please help me fix this error.
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Hi Timur,
Thank you for reaching out.
We’ve escalated the issue to our developers for further investigation. We’ll keep you updated as soon as we have more information. We apologize for the inconvenience.
Best regards,
Ariel H.0 -
Hi Timur,
Could you please check again on your end and let us know if the issue is now resolved?
If you’re still experiencing any problems, feel free to share more details and we’ll be happy to assist further.
Best Regards,
Ariel H.0 -
Hello
Thank you. Everything works now.
How did you fix this?
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Hi Timur,
For now, we’ve manually updated each page to trigger a recompilation. This should help ensure that the pages are displaying correctly.
Please let us know if you’re still experiencing any issues.
Best Regards,
Ariel H.0 -
Hello
Another website also encountered this issue after updating to the latest version.
Changing the legacy version doesn't solve the problem.
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Hi Timur,
We attempted to fix this manually, but unfortunately the previous workaround is no longer effective.
We’ve now escalated the issue to our developers for further investigation. In the meantime, we’ve temporarily installed a force login plugin to prevent the broken homepage from being visible.
We apologize for the inconvenience and appreciate your patience.
Best regards,
Ariel H.0 -
Hello
Thank you for your help.
When will my problem be resolved?
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I also noticed something on another website. After updating to the latest version, the global pop-up blocks that previously worked when clicking a button no longer open. To fix this, I have to make changes and resave each page.
Please ensure that the pop-up links work after updating to the latest version.
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Hi Timur,
Thank you for bringing this to our attention.
Kindly allow us a bit more time to thoroughly review and address the issue. We’ll keep you updated as soon as we have more information or a fix available.
We appreciate your patience.
Best regards,
Ariel H.0 -
Hello
Have my website errors been resolved?
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Hi Timur,
My apologies for the delay. It appears that the site is now working properly on our end.
Could you please check it again and let us know if everything looks good or if you have any questions?
Best regards,
Ariel H.0 -
Thank you!
The site is now working properly.
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