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Are upgrade prices not displaying correctly?

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5 comments

  • KC George

    Hello Kolja,

    Your personal WordPress plan is a legacy plan and is no longer available for purchase. Only presently offered plans at https://www.brizy.io/pricing-wordpress are eligible for upgrade prices and legacy plans are not.

    We do not sell lifetime licenses anymore. The only option is to go for either annual or monthly recurring plans. If you are looking to increase the number of licenses, the Freelancer plan listed at https://www.brizy.io/pricing-wordpress may be your best option. Once you purchase this plan. you can cancel the Personal WP plan.

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  • Kolja Karstaedt

    I just renewed my license. I can’t just throw the renewed license away. Or will you refund the difference between the old license and a larger Freelancer license if I cancel the old one and purchase the larger one instead?

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  • KC George

    Hello Kolja,

    If you cancel your Personal WordPress plan, you will not be entitled for a refund, as refund is only available within the first month of a purchase. It would have been beneficial for you if we had the above conversation on February 20, 2026, right before your Personal WordPress plan was renewed. It is unfortunate that we are having this conversation on March 17, 2026, after your plan has already been renewed.

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  • Kolja Karstaedt

    To be honest, I don't think it's my fault, since the upgrade option is displayed on the website. I think it's a bit of a shame that my license is too old and that I, as someone who chose Brizy early on, am now being “punished” for it.

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  • KC George

    Hello Kolja,

    We have made a private ticket for you. Kindly look for an email notification from support@brizy.io

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