Subscription

Vahid Pepic

• March 15, 2026 11:47

Hello Brizy Support Team,

I recently purchased the Pro plan by mistake. The payment has already been deducted from my account, but I cancelled the plan shortly afterwards.

Since this purchase was unintentional and the subscription has already been cancelled, I would kindly like to request a refund of the charged amount.

I would really appreciate your help with this.

Thank you in advance.

Best regards
Vahid Pepic

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• 

  KC George

  • March 16, 2026 08:44
  • Edited

  Hello Vahid,

  I see an active monthly subscription to Personal Cloud plan in your account, which is not cancelled. Should we go ahead and cancel this plan and issue a refund of $19?

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• 

  Vahid Pepic

  • March 18, 2026 07:07

  Hello,

  yes please. I want to cancel this plan completely and get a refund.

  Thank you

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• 

  KC George

  • March 18, 2026 11:51

  Hello Vahid,

  We have cancelled your Personal Cloud monthly subscription and have refunded $19 to your payment method. This transaction should reflect in your cars statement within 7-10 business days. 

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