Another site broken after update

Ryan Mccain

• March 13, 2026 12:37

It looks mostly ok when I go back to 2.8.0.  However, I saw an update for 2.8.2 was available so I updated but it breaks again.   TLDR: 2.8.1 and  higher breaks the site.

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  Ryan Mccain

  • March 13, 2026 12:38

  I have gone back to 2.8.0 but need it fixed so I can upgrade.

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  Ariel H.

  • March 13, 2026 13:15

  Hi Ryan,

  If you encounter any issues on the site, please feel free to send the site credentials for this website so we can take a closer look.

  Best regards,
  Ariel H.

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  Ryan Mccain

  • March 13, 2026 13:21

  Crap. Its a custom login URL. I will respond to the email with that. thanks

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  Ariel H.

  • March 13, 2026 13:46

  Hi Ryan,

  We've fixed the issue. It can usually be resolved by temporarily adjusting the width of the blocks to force a recompile. Start with the affected block and check if the issue is fixed on the front end.

  If it doesn’t make a difference, repeat the same step on the blocks from top to bottom. It can be a bit of a lengthy process, but it will allow you to resolve similar issues on your own if they occur outside of our support hours. I've also made a short screencast for you at the link below to show what we've done: https://streamable.com/bwvavc

  Best regards,
  Ariel H.

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  Ryan Mccain

  • March 13, 2026 14:12

  Thank you. This is not a realistic solution once I get up to dozens or hundreds of sites.  Can you guys create a button or something in the Brizy settings that forces this rebuild sitewide for situations like this?  

  Is there an ETA on a permanent fix?

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  Ariel H.

  • March 13, 2026 14:50

  Hi Ryan,

  I understand that this is not an ideal solution, especially when dealing with a large number of websites. We’ve received similar feedback requesting a way to trigger a rebuild globally. While we don’t have an ETA for a permanent fix yet, it’s something that has been brought to the team’s attention.

  Regarding the issue with the latest version of Brizy, it is currently under investigation, and a fix should be released soon. We will keep you posted.

  Best regards,
  Ariel H.

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  Ryan Mccain

  • March 13, 2026 17:55

  Thank you. Please make that a priority and keep me updated.

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  Ryan Mccain

  • March 14, 2026 14:10

  any update here? thanks

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  Ariel H.

  • March 16, 2026 11:20

  Hi Ryan,

  Thank you for your message.

  We’re still working on addressing the issue and will get back to you as soon as we have any updates to share.

  Thank you for your patience.

  Best regards,  
  Ariel H.

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  Ryan Mccain

  • March 16, 2026 15:58

  We need to get a fix.  I would have expected a fix the same day. It's really not a good look that the entire weekend went by, and there is no fix.

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  Ariel H.

  • March 16, 2026 16:06

  Hi Ryan,

  Thank you for your message, and we sincerely apologize for the inconvenience caused.

  Our team is still actively working on addressing the issue. We’ll be sure to update you as soon as we have any progress to share.

  Best regards,  
  Ariel H.

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  Ariel H.

  • March 17, 2026 11:37

  Hi Ryan,

  This is regarding the broken site issue you reported.

  We’ve recently released Brizy v2.8.5 and Brizy Pro v2.8.2. If you haven’t had a chance to update yet, please do so and let us know if the issue still persists.

  Best regards,
  Ariel H.

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