URGENT: Update broke many of my client sites

Ryan Mccain

• March 13, 2026 00:10
• Edited

This update broke many of my client sites. I was able to go back to for 2.8.0 to get most sites looking decent but there are weird things still happening.

As you can see in the screenshot, the mega menu looks all jacked up and the map now is embedded super tiny and not centered. They look fine on the backend.

Website: https://colesoncorp.com/

 

 

 

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  Ariel H.

  • March 13, 2026 08:32

  Hi Ryan,

  Thank you for your patience.

  We’ve fixed the Mega Menu alignment and the Google Map display issues on the page. It appears the problem occurred after updating to Brizy 2.8.1 and Brizy Pro 2.8.1, and then reverting back to version 2.8.0 when you found the issue.

  

  We’ve escalated the issue to our developers so they can further investigate what’s causing the layout problems. We sincerely apologize for the inconvenience, especially since this update has affected several of your client sites.

  This may take some more time, but we’ll keep you informed as soon as we receive any updates from our development team.

  Best regards,  
  Ariel H.

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  Ariel H.

  • March 13, 2026 10:26

  Hi Ryan,

  We've fixed the issue on our end. Could you please try it again and let us know if you notice anything unusual?

  Best regards,  
  Ariel H.

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  Ryan Mccain

  • March 13, 2026 12:24

  Ok, so what was done?  Did you change code on the site or was it something on your servers? Will an future update break this?  I need more information so I know what to do going forward and also what to communicate with my clients.

  You guys have to do better at testing updates.  What is being done internally to improve this process? Your CEO needs to know you are starting to get a very bad reputation in WordPress circles for these upgrade issues.

  Thank you

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  Ariel H.

  • March 13, 2026 12:29

  Hi Ryan,

  Our developers have applied a manual fix for now. The issue is currently under investigation, and a permanent fix should be rolled out in an upcoming update.

  In the meantime, please let us know right away if you notice any other issues so we can assist you promptly.

  Best regards,
  Ariel H.

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  Ryan Mccain

  • March 13, 2026 12:40

  Thank you for the quick reply. The hotfix seems to be holding for now.

  Is there any attention being given to your update process internally? I need assurance that this is being addressed if I'm going to continue using your product. Maybe pay a few random community members a few hundred dollars to test updates. I'd be happy to help out. What you guys are doing now clearly isnt working.

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  Ariel H.

  • March 13, 2026 13:12

  Hi Ryan,

  Thank you for the feedback.

  Our developers are aware of the situation, and we’ve shared the details with the team to help prevent similar issues in the future. We also appreciate your suggestion and willingness to help with testing, and I’ll be sure to pass your comments along.

  Best regards,
  Ariel H.

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