Updating contact record with Mailchimp

Creativesoul Photography

• March 05, 2026 16:24

Noticed that if contact is already in Mailchimp it doesn't update the contact record with the new info they submit in the form.  I have a submission form with email address/city but it doesn't update the existing contact record if they resubmit. 

0

• 

  KC George

  • March 06, 2026 07:33

  Hello Creativesoul Photography,

  Brizy form is not designed to update existing contacts. If you need to update existing contacts, kindly design an "Embedded Form" in Mailchimp under the "Forms" option in the left sidebar.

   

  Have a look at a sample form at https://brizy.support/test/. 

  

  Once you design the form, click on the "Continue" button at the top right corner to generate the embed code for the form

  

  You can embed the form on a Brizy page using the Brizy "Embed" element

  

   

  0

Please sign in to leave a comment.