Page Breaking Down

Omoya Robert

• March 05, 2026 10:01

my Websites

https://www.gorilla-tracking-uganda.com/

https://aviansafaris.com/

are  breaking on loading

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  Omoya Robert

  • March 05, 2026 10:13

  It only happens when I upload Brizy Pro 2.7.17
  
  When I roll back to 2.7.16, it goes back to normal

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  Omoya Robert

  • March 05, 2026 10:40

  Can Someone respond to me Please

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  Omoya Robert

  • March 05, 2026 10:40

  same to https://travelerslinkafrica.com/

   

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  Ariel H.

  • March 05, 2026 11:12

  Hi Robert,

  Thank you for reaching out.

  We noticed that you are using LiteSpeed Cache. Please try purging the cache first and check if the issue is resolved.

  If it still happens, please temporarily disable LiteSpeed Cache before updating Brizy, as the issue appears to be connected to caching.

  If this makes no difference, please disable all other third-party plugins, update Brizy, and then enable the plugins one by one while checking the front end each time to see if the layout breaks.

  Having too many plugins active on a website can sometimes cause conflicts, so this process can help identify the source of the issue.

  Please let us know how it goes.

  Best regards,  
  Ariel H.

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  Omoya Robert

  • March 05, 2026 11:37

  Is the problem the LiteSpeed Cache, if so Please recommend

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  Ariel H.

  • March 05, 2026 11:58

  Hi Robert,

  Could you please try using the Presets in LiteSpeed Cache?

  Please start with the Advanced preset, then purge the cache and check the front end to see if the layout is broken.

  If the layout is broken, please try switching to the Basic preset instead. It uses less aggressive optimization and is generally safer to use than the Advanced option.

  

  Please let us know the results.

  Best regards,  
  Ariel H.

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  Omoya Robert

  • March 05, 2026 23:04

  Still the same

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  Ariel H.

  • March 06, 2026 08:07

  Hi Robert,

  Please provide temporary administrator access to one of the affected sites so we can take a closer look at the issue. Once we identify which LiteSpeed Cache setting or optimization is causing the conflict, we can share the exact configuration so you can apply the same fix to your other websites.

  Kindly send the following details to communitysupport@brizy.io:

  Community post link: https://support.brizy.io/hc/en-us/community/posts/33792891435282
  WordPress Admin URL:  
  Username:  
  Password:  

  We’ll be glad to assist as soon as we have access.

  Best regards,  
  Ariel H.

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