Brizy Shop

Tabitha Donnell

• March 04, 2026 03:10
• Edited

I've already purchased Shop Venture, however, my checkout page still doesn't allow customers to enter their email or actually check out. The fields are filled with DEMO on the checkout page as well. I paid again thinking I didn't do something right and it's the same thing. Can someone please assist? The website is st4yreadyconsulting.com

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  KC George

  • March 04, 2026 07:33

  Hello Tabitha,

  I have deactivated the Shop Free plan and have activated the Shop Venture plan in your project. You can see the procedure at https://jmp.sh/LUw4vsXJ.

  We can refund the second Shop Venture plan you have purchased. Please confirm.

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  Tabitha Donnell

  • March 05, 2026 00:29

  Yes, thank you, please refund the second Shop Venture plan.

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  Ariel H.

  • March 05, 2026 09:26

  Hi Tabitha,

  The refund has been processed, the amount should be credited back to your account within 5–7 business days, or possibly sooner.

  Please let us know if there’s anything else we can assist you with.

  Best regards,
  Ariel H.

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