WP Critical error with Brizy Pro 2.17.16

Regina Woodard

• March 01, 2026 21:49

I've had an ongoing issue with Brizy Pro on my website. I have the most updated version of Brizy (2.510) and the most recent Brizy Pro (2.17.6). For the past month, whenever I go to my website, I receive a "There has been a critical error on this website". It was only today that I had time to actually go through the site, trying to discover what was causing it and I found it:

Brizy Pro 2.17.6

When I deactivate, the site comes back but with errors. I've included screenshots. My question of course is, I've paid (and am paying) for Brizy Pro and yet, it's completely broken my site. So what can I do?

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  Ariel H.

  • March 02, 2026 08:38

  Hi Regina,

  Thank you for contacting us.

  Could you please share temporary WP Admin access so we can take a closer look at the issue? You can add us as an Admin user in your WordPress dashboard and send the details to communitysupport@brizy.io:  

  Community Post link: https://support.brizy.io/hc/en-us/community/posts/33693873371794
  WordPress Admin URL:
  Username:
  Password:

  Best regards,
  Ariel H.

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  Ariel H.

  • March 05, 2026 09:12

  Hi Regina, 

  Just following up on my previous email to check if you had a chance to review it. Please let us know when you’re ready to share the details so we can proceed and help you fix the issue.

  Kind regards,
  Ariel H.

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  Regina Woodard

  • March 22, 2026 20:10

  Apologies for the lateness. I just sent an email to the email you mentioned with temp access to the site.

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  KC George

  • March 23, 2026 06:56

  Hello Regina, 

  We have updated Brizy and Brizy Pro to its most recent versions and the website seems to be working fine. Please check if everything works as expected.

  

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