Intermittent "Project not configured" error after linking custom domain To the Technical Support Team,

Mikel

• February 24, 2026 08:15

We recently linked our custom domain to our project, but we are seeing an intermittent "Project not configured" error.

The issue is inconsistent: some devices load the site perfectly, while others see the error message. This started immediately after the domain was connected.

Could you please check if our domain is correctly mapped or if there is a provisioning issue on your end?

https://admin.brizy.io/projects/23458849/editor/page/8812777

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  KC George

  • February 24, 2026 09:07

  Hello Mikel,

  When you see the error "Project not configured", if you reload the page by selecting the "Reload" icon in the browser address bar, would you see the right website?

  

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  Mikel

  • February 24, 2026 09:15

  Yes, I've refreshed the page and it's all good now. Thanks a lot!

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